Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods Please get in touch if you have questions or concerns about your specific item.
You can always contact us for any return question at firstname.lastname@example.org
We ship to any address in the UK for FREE on all orders in excess of £50.
We aim to ship all orders within 2 working days, at which point orders will be delivered the following day by Royal Mail Special Delivery Pre 1pm, in specially designed box and ice pack.
Orders under £50 will be subject to a £7.95 delivery charge.